Alta Lighting (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you interact with our website, services, and SMS/text messaging program.

Information We Collect

Personal information you provide, such as your name, phone number, email address, and service details.

Information related to your communication preferences (such as opting in/out of SMS).

Technical information like IP address, browser type, and website usage.

How We Use Your Information

To provide and improve our cleaning services.

To send appointment confirmations, scheduling updates, promotions, and account notifications via SMS/text and email.

To respond to customer service requests.

To comply with legal obligations.

SMS/Text Messaging
By opting into our SMS program, you agree to receive recurring text messages from Alta Lighting regarding scheduling updates, promotions, and account information. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying “STOP.” For help, reply “HELP” or contact us at [email protected].

Sharing of Information
We do not sell or rent your personal information. We may share information only with:

Service providers who help us operate our business (e.g., payment processors, messaging platforms).

As required by law or to protect our legal rights.

Your Choices

You can opt out of promotional SMS by texting “STOP.”

You can request access, correction, or deletion of your data by contacting us at [email protected].

Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse.

Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us
Alta Lighting
Phone: 801-692-0235
Email: [email protected]
Website: https://getaltalights.com

Last Updated: September 2025